Role Overview
We are looking for a friendly and proactive Administrative Retail Assistant to join our team. This role is ideal for someone who enjoys working with customers, maintaining a well-organized shop environment, and supporting daily retail operations.
Key Responsibilities
- Act as the first point of contact by welcoming & assisting clients in a professional and friendly manner
- Handle over-the-counter payments accurately
- Answer and direct incoming phone calls
- Provide general support on the shop floor, including merchandising and stock level checks
- Assist with labelling, pricing, and packing away stock
- Participate in daily stock takes and prepare shelves accordingly
- Perform daily cash-ups
- Provide backup support for members of team in their absence
Educational Qualifications
- Minimum Grade 12 / Matric certificate
- Previous retail experience
- Computer literacy (e.g. Microsoft Office, POS systems)
- Fluent in English & Afrikaans
Skills and Competencies
- Friendly and approachable personality
- Organised and detail-oriented
- Reliable and responsible
- Ability to multitask in a fast-paced retail environment
- Strong customer service skills
- Good communication and interpersonal abilities
- Attention to detail, especially with pricing and stock management
- Ability to work independently and as part of a team
- Basic cash handling experience preferred
