Luxury Beach Resort on the Wild Coast is looking for an Assistant Management Couple to support the General Managers in overseeing daily operations of the resort . This role requires not only strong hospitality & leadership skills ; but also the ability to understand the Xhosa language and culture, ensuring respectful and authentic engagement with guests; staff and local community . Duties Oversee day to day hotel operations, ensuring exceptional guest experiences. Support & inspire department teams to maintain hight service standards Assist in implementing and maintaining efficient operational procedures Champion a guest centric culture across all areas of the property Manage guest feedback and resolve concerns Ensure compliance with financial protocols, labour legislation and administrative requirements Work closely with General Mangers to ensure smoot seasonal operations Foster a collaborative and inclusive work environment Build strong relationships with local suppliers, fisherman and artisans Requirements: Proven stable work history within the hospitality industry A complementary couple with strong experience across F&B management, Front Office, Reservations & Housekeeping South African residency essential Hotel school qualification Minimum 5 years senior hotel & resort management experience Strong all-round understanding of hospitality operations Demonstrated leadership and team development skills Solid financial and labour legislation knowledge Comfortable living and working in a remote costal location
