Responsibilities:
- Gather, analyse, and document business requirements across multiple operational divisions
- Translate business processes into functional specifications, user stories, and process maps
- Support ERP implementation, gap analysis, and solution design alongside external consultants
- Assist with data cleansing, migration planning, and data quality improvement
- Facilitate stakeholder engagement, workshops, progress updates, and solution validation
- Develop and coordinate UAT testing, defect tracking, and issue resolution
- Create and deliver user training material and support post-go-live adoption
- Identify opportunities for process improvement, automation, and operational efficiencies
Requirements:
Bachelor’s Degree in Business Administration, Information Systems, Computer Science, or related field
- Proven experience as a Business Analyst within ERP implementation, systems modernisation, or business process improvement projects
- Strong understanding of requirements elicitation, process documentation, and business analysis frameworks
- Experience facilitating workshops, interviews, and stakeholder engagement sessions across all business levels
- Ability to translate complex business requirements into clear functional specifications and actionable technical requirements
- Proficiency in Microsoft 365, including Excel, Visio, SharePoint, and Teams
- Familiarity with Jira, Confluence, or similar project and documentation tools
- Strong analytical, critical thinking, problem-solving, and organisational skills
- Excellent verbal and written communication skills with the ability to engage both technical and non-technical stakeholders
- Ability to manage competing priorities and work effectively within cross-functional project teams
Advantageous:
- Experience within the agricultural, agri-processing, or food production sectors
- ERP platform implementation or support experience
- Exposure to data cleansing and migration projects
- Experience designing and delivering end-user training
Knowledge of SQL, reporting tools, Agile / Scrum, or Waterfall methodologies
Business Analysis certification beneficial
Apply: recruiter@sandicrowther.co.za
