Purpose of the Role
To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability
Key Outputs
- Maximise the profitability of the Business Unit by achieving individual contracts targets.
- Promote contract products to customers in order to maximise the value and profitability of the Business Unit
- Action the contracts applications process in line with required process
- Deal with customers in a customer centric manner
- Effective self-management and teamwork
Minimum Requirements
- Matric
- 1 – 2 years working experience in the retail industry
- Contracts Services product knowledge
- Risk management
- MS Office Proficiency
- Written and verbal communication skills
- Interpersonal skills
Skills & Knowledge
- Management Information Systems
- SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
- Credit Services Sales Acumen
- In-depth knowledge of IC Polices, Practices, Processes and Procedures
- IC Business Operating Model
- Expressed and implied ethical responsibilities
- Team work
- Customer Service orientated
- Attention to detail
- Telephone etiquette
- Target driven
Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!
