A well‑established UMA in Roodepoort is looking for an experienced Commercial Claims Consultant to manage the full claims process across motor and non‑motor commercial lines. This role requires strong technical ability, excellent broker service, and confident decision‑making.
Key Responsibilities
Handle end‑to‑end commercial claims (motor & non‑motor)
Assess claims, validate documentation, and make accurate liability decisions
Appoint and manage assessors, investigators, and service providers
Maintain strong relationships with brokers and clients
Ensure claims are processed within SLA and in line with UMA mandates
Conduct quality checks and ensure compliance with FAIS, TCF, and internal guidelines
Prepare claims reports and assist with claims trend analysis
Requirements
3+ years’ experience in Commercial Claims (motor & non‑motor)
Experience within a UMA or insurer
RE5 and Short‑Term Insurance Qualification (NQF4/5)
Strong technical knowledge of commercial policy wording
Excellent communication and broker‑liaison skills
Ability to work independently and make sound claims decisions
Why Join?
