Customer Service Manager & Communications Relation

Full Time 2 weeks ago Ghana

Employment Information

Key Responsibilities

Customer Service

  • Handle inquiries from participants, partners, and the public.
  • Manage digital communication (emails, calls, and social media).
  • Build and maintain relationships with award nominees and honorees.


Marketing & Good Communication Skills

  • Develop and execute marketing campaigns for award programs.
  • Create compelling written and visual content for online platforms.
  • Support branding, media partnerships, and press releases.
  • Manage website updates, newsletters, and event promotions.


Research (National & International)

  • Conduct background research on potential honorees, organizations, and industry trends.
  • Support international collaboration, bilateral partnerships, and chamber/association building.
  • Draft communication materials, speeches, and official correspondences.


Association & Chamber Building

  • Support the creation and coordination of professional networks, associations, or chambers linked to the award initiative.
  • Engage with embassies, trade bodies, and corporate institutions.
  • Develop partnership proposals and maintain stakeholder databases.


Requirements

  • Bachelor’s degree in Communication, Marketing, Public Relations, International Relations, or related field.
  • Excellent writing, editing, and presentation skills.
  • Strong research and analytical skills.
  • Experience in event coordination or stakeholder relations is an asset.
  • Familiarity with social media management and digital marketing tools.
  • Ability to work independently and manage multiple priorities.
  • Diplomatic and culturally sensitive communication style.


NB: Foreign Candidates encouraged to Apply


Location: Applicants should be within the axis of Achimota, Taifa, Lapaz, Dome, Pokuasi, Barrier. Circle

Salary: Attractive

Wakanda Jobs - Find All Jobs

New Things Will Always
Update Regularly

Wakanda Jobs - Find All Jobs
Your experience on this site will be improved by allowing cookies Cookie Policy