Customer Service Representative
Handle customer inquiries, resolve complaints, and provide information about postal services.
Full-time
Customer Experience
Multiple Locations
Responsibilities
Respond to customer inquiries via phone, email, and in person
Resolve customer complaints professionally
Provide information about postal services and rates
Process service requests and track parcels
Maintain customer service records
Requirements
Minimum 5 O-Level passes including English
Excellent communication skills in English and Shona/Ndebele
Previous customer service experience preferred
Computer literacy
Patient and professional demeanor
TO APPLY
Click here to apply
