Front Desk Officer

Responsibilities

• Greet and assist visitors, clients, and employees in a welcoming and courteous manner.
• Manage incoming calls, directing inquiries to the appropriate department or individual.
• Maintain a tidy and organised front desk area, ensuring a professional and inviting atmosphere.
• Coordinate appointments and meetings.
• Assist in administrative tasks such as handling mail and managing office supplies.
• Perform basic data entry when needed.
• Receive all letters and packages and distribute them to the appropriate recipients.
• Compile and send the attendance list of all staff as contained in the staff thumbprinting machine at the end of each week and at the end of the month.
• Record minutes and dictations of Monday meetings.
• Direct all MD’s visitors to the Personal Assistant
• Maintain clear professional boundaries with client.
• Make at least one direct sale every quarter.
• Document site inspection list and keep a record of hospitality tools.
• Prepare and send weekly and monthly reports of activities to HOD.

Requirements

• Candidates should possess a B.Sc Degree with 3 - 5 years experience.