Minimum Qualifications
Lodge Manager

• Diploma or Degree in Hospitality Management, Tourism Management, or related field.

• Recognised Tourist Guide qualification.
• Valid guiding certification and permits.
• First Aid certificate and valid driver’s licence with PDP (where required).

• 3–5 years’ experience in hospitality or lodge management.
• Previous guiding experience in a lodge, reserve, or safari environment.
• Experience in guest relations and staff supervision.

• Lodge and hospitality operations.
• Wildlife, conservation, and tourism practices.
• Health and safety regulations.
• Customer service and guest experience management.

• Leadership and management skills.
• Excellent communication and interpersonal skills.
• Guiding and storytelling skills.
• Problem-solving and conflict-resolution abilities.
• Organisational and administrative skills.
• Computer literacy and reservation system knowledge.

• Friendly and professional.
• Passionate about hospitality and wildlife.
• Ability to work independently and as a team.
• Flexible and adaptable.
• Honest and responsible.

• Live-in position at a lodge or game reserve.
• Shift work, weekends, and public holidays.
• Outdoor work in various weather conditions.
• May involve remote locations.

• Lodge Owner / General Manager