Key Responsibilities

Business Development & Revenue Growth

• Identify and secure new affinity partnerships and insurance facilities.
• Develop relationships with brokers, associations and strategic partners.
• Generate new business opportunities and expand existing client relationships.
• Drive growth within the Affinity division through proactive business development activities.
• Identify opportunities to cross-sell existing products across partner and broker networks.
• Build and maintain a strong pipeline of new business opportunities.

Affinity Scheme Management

• Manage and grow existing affinity and volume-based insurance schemes.
• Ensure schemes remain commercially viable and competitive.
• Work closely with insurers and underwriting partners to enhance existing offerings.
• Monitor scheme performance and identify opportunities for improvement.

Product Development

• Identify market opportunities for new insurance products and solutions.
• Assist in designing and launching new affinity products and facilities.
• Work with insurers and internal stakeholders to bring innovative products to market.
• Continuously assess market trends and competitor offerings.

Relationship Management

• Build and maintain strong relationships with brokers, insurers and strategic partners.
• Act as a trusted advisor to key clients and stakeholders.
• Represent the business at industry events and networking functions.
• Drive long-term retention and growth of key accounts.

Systems & Operational Improvement

• Drive utilisation and optimisation of RT Systems and CRM platforms.
• Improve operational processes and workflow management.
• Identify opportunities to automate and streamline client servicing processes.
• Ensure accurate reporting and effective management of business pipelines.

Requirements:

• Formal insurance qualification, Short-Term Insurance Certificate or equivalent.
• Full FAIS Accreditation (Commercial Lines) and RE5.
• 5–10 years' experience within short-term/commercial insurance broking, underwriting or related insurance environments.
• Proven experience in corporate and commercial insurance, including liability, commercial risk and specialised insurance solutions.
• Demonstrable experience managing affinity, volume-based, white-labelled or facility-driven insurance schemes.
• Strong understanding of insurance product development and facility management.
• Excellent commercial acumen with a strong understanding of risk, pricing, profitability and claims exposure.
• Sound knowledge of regulatory requirements, FAIS, FSP compliance and insurance governance frameworks.
• Proven business development and relationship management experience.
• Strong negotiation, stakeholder engagement and presentation skills.