The Head of
Information and Technology is responsible for ensuring that the IT
infrastructure and operations of the Bank is aligned with its strategic goals.
This position will be directly be responsible for Bank’s IT Infrastructure,
Applications & Channels and Data Centre Team. The Head – Information
Technology will accompany the Bank’s strategy by continuously reviewing the IT
strategy and execution plans that ensure the Bank’s technology and systems are
able to support the business objectives.
KEY RESPONSIBILITIES:
- Oversee the strategic and operational planning
of IT to achieve the Bank's goals by fostering innovation, prioritizing
projects, and supervising the evaluation, execution, and management of current
and future IT systems across the Bank. Additionally, create and maintain an
effective IT organizational structure that meets the needs of all business
units.
- Formulate and manage the strategic and
operational objectives, guidelines, and protocols for the technology
department, identifying potential opportunities, monitoring new technologies,
assessing their impacts, and suggesting their integration into the Bank, and
keeping the Executive team informed of these advancements.
- In charge of supervising budgeting, financial planning, and controls
for technology projects, as well as guaranteeing the uninterrupted provision of
IT services. Additionally, the individual will be responsible for the effective
commencement, planning, design, execution, monitoring, controlling, and
completion of business projects and will also be required to formulate and
deliver proposals, updates, issues, and findings to senior management,
including recommendations, risk reduction strategies, cost-benefit analysis,
and action plans.
- Plan, create, and assess disaster recovery
plans for all systems and implement effective alerts and monitoring systems for
critical systems. Additionally, develop and automate manual and integration
processes to improve productivity and performance based on identified pain
points.
- Act as a valuable resource for technology
partners, internal stakeholders, external business partners, vendors, and
suppliers. Foster strong professional connections with project teams, business
sponsors, and stakeholders. Prepare detailed project design and execution
documents, as well as task-level project plans, to coordinate activities with
external partners and cross-functional teams.
- Engage in value delivery for technology and
innovation ventures. Collaborate with project team members to pinpoint business
requirements. Support the development of strategic plans for new products.
Contribute to and participate in IT/Project steering committees.
- Manage and prioritize multiple projects
efficiently using appropriate tools and methodologies. Establish and implement
a comprehensive project management framework. Define market size and devise a
competitive strategy to outperform competitors.
- Adhere to all legal regulations. Ensure that
policies and procedures are followed within the business solution team. Make
sure that new regulatory requirements are implemented according to the approved
timeline. Manage IT vendors/suppliers and take ownership of IT change policies.
- Foster self-improvement and continuous
personal growth. Construct and manage a successful and unified team. Support
and inspire team members to uphold Employee Engagement at a high level.
PREREQUISITES:
- A degree or post graduate degree in Information Technology from a
recognized institution
- At least 10 years of working experience in a Banking
Institution in IT department and a minimum of 5 years of experience in a
Microsoft heavy technology environment, including 5-10 years of practical
professional experience in project management.
SKILLS:
- Experienced with designing, implementing and
maintaining SharePoint environments
- Fundamental understanding of web-based systems
programming and development
- Proficient with MS Project or similar software
and MS Office applications
- Demonstrated experience in leading
cross-functional project teams
- Any other systems that may be put in place for
the operations of the Bank
- Strong written and verbal communication
skills, including presentation skills
- Strong persuasion and negotiation skills,
including conflict resolution skills
- Ability to work effectively in a professional
manner with technology staff, business stakeholders, end users, management and
others outside the organization
- Experience estimating project costs
