With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
Application Deadline: 19th June 2026
Overview
VisionFund Ghana is a subsidiary of VisionFund International, the parent company of a network of 25 microfinance institutions operating in Africa, Asia, Latin America, and Eastern Europe. VisionFund International is a wholly owned subsidiary of World Vision International, a Christian relief, development and advocacy organization. Working together, we provide the foundation for local economies to flourish in healthy and safe communities.
VisionFund Ghana is a Christian-owned, mission-driven microfinance network that assists caregivers inhard-to-reach, impoverished communities to create secure futures for their children. We offer financial andlivelihood solutions, unlocking communities' economic potential.
We are an organization that have high ethical standard in doing our work. We have zero tolerance towards incidence of violence or abuse against children or adults living in the communities we work. Safeguarding children and adults in communities we serve is fundamental to all VFG activities and therefore a requirement for every employee.
The Head of Sales and Branch Operations, reporting to the Chief Executive Officer, will assist in the management of effective micro-finance programs through the building and co-ordination of dynamic teams of staff- particularly credit, implementing the commercial strategy and promoting the products and services of the Institution
Key Responsibilities
Assist the CEO in developing the Business Plan (in collaboration with the Head Finance and Administration
Provide leadership in integration with World Vision and ensure social performance
Ensure that performance targets and indicators per business plan of the Institution are met and that they are in line with micro-finance standards.
Coordinate network development and monitor branch activities
Ensure efficiency and optimization of network activities and processes in terms of organization, profitability, and security
Safeguard the quality of the credit portfolio.
Contribute to the design, implementation, and updates of products, services, and procedures
Ensure field staff are trained, equipped, and motivated to achieve objectives
Ensure regular review and update of credit policies and operational guidelines.
Consolidate and analyse monthly, quarterly and annual financial, portfolio and impact reports from all branches and implement appropriate actions to ensure these indicators are consistently within Institutionally acceptable limits.
Ensure systematic follow up on issues and challenges arising from branches.
Ensure that the Institution is competitive both locally and within micro-finance programs in product and service delivery, impact and customer satisfaction.
Submit regular and timely reports to all stakeholders.
Be actively involved in all spiritual activities of the Institution.
Knowledge, Skills and Capabilities
6–8 years of experience in microfinance or banking
Minimum Bachelor +4/5 in economics, management, finance, or banking
Solid experience in operations management and/or commercial activities (microfinance/banking)
Knowledge of standard software and microfinance/banking operations management applications (credit/savings); knowledge of the T24 software would be an asset
Proven ability to build and manage a team, including regional managers and their respective teams
Ability to analyze, synthesize, and leverage economic and commercial performance indicators
Excellent knowledge of microfinance regulations in Ghana
Christian values
Attention to detail, proactivity, and ability to work under pressure
Rigor in following procedures and demanding in controls
Excellent command of English (spoken and written)
Demonstrate a good team spirit; team building and problem-solving skills
Should have a good track record of integrity, conduct and firm with controls
Ability to work effectively under pressure with good presentation skills (oral/written);
Experience of good public relations skills and ability to relate well with people from diverse backgrounds
Travel and Work Arrangements
The position requires ability and willingness to travel domestically and internationally up to 15% of the time.
Fluency in written and spoken English and Akan
