Recruitment and Onboarding
- Coordinate recruitment, interviews, and selection processes.
- Prepare employment contracts and employee documentation.
- Conduct staff induction and onboarding programs.
- Maintain employee records and personnel files.
- Handle employee grievances and disciplinary matters.
- Ensure compliance with company policies and labor laws.
- Promote employee engagement and welfare initiatives.
- Support conflict resolution and workplace harmony.
- Prepare payroll inputs including attendance, overtime, leave, and deductions.
- Maintain accurate payroll and employee records.
- Coordinate employee performance appraisals.
- Monitor employee productivity and attendance.
- Implement performance improvement plans where necessary.
- Identify staff training needs.
- Coordinate internal and external training programs.
- Conduct orientation and refresher training sessions.
- Supervise daily operations.
- Monitor staff grooming, hygiene, and adherence to company standards.
- Allocate duties and monitor completion of assigned tasks.
- Ensure proper shift handovers.
- Monitor service quality and customer satisfaction.
- Support departments during peak operational periods.
- Ensure compliance with operational procedures and SOPs.
- Conduct routine workplace inspections.
- Monitor adherence to health and safety standards.
- Report operational challenges and recommend corrective action.
- Prepare weekly and monthly HR and operational reports.
- Report absenteeism, disciplinary cases, staff turnover, and operational incidents.
- Maintain accurate records for management review.
