Key responsibilities include:

- Receiving and processing customer fuel orders
- Capturing and releasing orders within the ordering workflow system
- Following up on on-hold orders and outstanding payments prior to delivery dates
- Conducting cash checks and releasing orders upon approved payment confirmation
- Handling customer account queries and reconciliations
- Managing back-order reporting and clearing orders once confirmations are received
- Assisting sales representatives with volume reports and pricing confirmations
- Following up with Logistics regarding released but unplanned orders
- Monitoring and responding to customer emails and enquiries professionally and efficiently
- Assisting the Logistics team with route planning and truck capacity optimisation
- Participating in a rotating after-hours standby schedule (1 week per month)

Minimum requirements:

- Matric Certificate
- 1–3 years’ experience in Internal Sales or Administration
- Advanced Microsoft Office skills, particularly Excel

The ideal candidate will demonstrate:

- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving ability
- The ability to multitask and work under pressure
- A positive, self-motivated, and hands-on attitude
- Strong time management and organisational skills
- The ability to work independently and take initiative
- A team-player mindset with a willingness to go the extra mile