An IT Coordinator will be responsible to support the IT Manager for the day-to-day support of IT
systems for business systems, office systems, computer networks, and
telephony systems throughout the hotel.
What will I be doing?
As
an IT Coordinator , you will support the IT Manager in its efforts to
ensure the quality and delivery of IT systems for both the hotel and its
Guests. These efforts will be fulfilled timely, within budget, and in
accordance with IT operating standards. Specifically, the IT Coordinator
will perform the following tasks to the highest standards:
- Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
- Record all issues that arise and advise the IT Manager of any issues that need further attention
- Recommend system improvements to the IT Manager
What are we looking for?
IT Coordinator serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values
that follow:
- Previous IT experience, preferably in the hotel, leisure, and/or service sector
- Experience of all Microsoft systems
- Experience of hotel applications, such as ONQ and Micros, preferred
- Excellent organizational and interpersonal skills
- Current technical skills and knowledge of technology
What will it be like to work for Hilton?
Hilton
is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century, Hilton has offered business
and leisure travelers the finest in accommodations, service, amenities
and value. Hilton is dedicated to continuing its tradition of providing
exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!
