KEY RESPONSIBILITIES

• Install, program, repair, and maintain electronic chemical dosing equipment
• Install soap dispensers and chemical dosing systems across laundry, kitchen, food processing, and housekeeping environments
• Service commercial laundry machines, dishwashers, glasswashers, and crate washers
• Provide technical support and troubleshooting on-site

• Conduct client training and ensure all training documentation (registers, certificates, etc.) is completed and submitted
• Build and maintain strong relationships with key client stakeholders
• Provide prompt and professional service support to customers
• Offer after-hours emergency support when required
• Assist with customer deliveries when necessary

• Complete detailed service reports for clients and management
• Submit weekly technical and call reports to the Sales Manager
• Follow scheduled installation and maintenance calendars
• Ensure accurate client information is maintained

• Assist with stock management and stock takes where required
• Maintain HSE standards on all client sites
• Ensure branding and merchandising standards are maintained
• Adhere to company communication and data policies

• Stay up to date with industry developments in chemicals, dosing systems, and cleaning technology
• Attend company training and continuously improve technical capability
• Learn customer operations to provide tailored technical solutions

REQUIREMENTS

• Grade 12 / Matric
• Electrical qualification / certification (essential)
• Minimum 3 years’ relevant electrical experience
• Experience in chemical dosing equipment installation (advantageous)
• Experience with laundry systems and/or industrial dish machines (advantageous)
• Ability to fault-find, repair, and maintain electrical/mechanical systems
• Valid driver’s licence and reliable transport
• Intermediate MS Office skills (Word, Excel, PowerPoint)
• Familiarity with MS Teams / Zoom or similar platforms

PERSONAL ATTRIBUTES

• Strong technical and problem-solving ability
• Excellent attention to detail
• Professional communication skills
• Ability to work independently and under pressure
• Strong customer service orientation
• Reliable, honest, and high level of integrity
• Methodical and well-organised approach to work

APPLICATIONS