Learning & Development (L&D) Analytics Support Personnel

Description

• The Learning & Development L&D Analytics Support professional will play a key role in supporting employee growth by managing the data-driven aspects of our learning initiatives.
• This role focuses on data analysis to track training completion, measure program effectiveness, and generate actionable insights to improve learning outcomes. The ideal candidate is tech-savvy, detail-oriented, and passionate about leveraging metrics to support organizational development.

Key Responsibilities

• Data Analytics & Reporting: Track, analyze, and report on key learning metrics such as training completion rates, assessment scores, and learner engagement.
• Training Coordination & Support: Assist in scheduling training sessions, managing learning calendars, and compiling participant lists.
• Compliance & Content Tracking: Monitor and document progress for mandatory compliance training to ensure records are accurate for audit purposes.
• Evaluation Support: Administer post-training feedback surveys, aggregate data, and compile reports to help evaluate the effectiveness of training programs.
• Dashboard Maintenance: Assist in maintaining and updating L&D metrics dashboards to provide visibility to management.

Requirements

• Education: Bachelor’s Degree in Human Resources, Statistics, Business Administration, Information Technology, or a related field.
• Experience: 1–2 years of experience in HR administration, Learning & Development support, or data analytics.
• Industry Preference: Experience or familiarity with the retail industry is highly preferred.
• Technical Skills: Strong proficiency in MS Excel data sorting, formulas, charts and comfort working with HR data reporting tools.