We are seeking a highly organized, dynamic, and professional Health Center Administrator to oversee the daily non-clinical operations. The successful candidate will streamline workflows, manage administrative staff, optimize resource utilization, ensure regulatory compliance, and uphold our high standards of patient satisfaction.
Key Responsibilities:
- Daily Operations: Oversee the smooth functioning of non-clinical departments including reception, cashiers, documentation/archiving, facility upkeep and maintenance, logistics, and customer support.
- Staff Leadership: Supervise, mentor, and evaluate administrative and support personnel to maintain high productivity and service standards.
- Patient Relations: Ensure a premium, stress-free patient journey from arrival to discharge, actively resolving any non-clinical grievances or operational bottlenecks.
- Regulatory Compliance: Maintain rigorous alignment with the Ministry of Health (MOH) guidelines, environmental safety regulations, other governmental office’s guidelines and internal facility protocols.
- Facility & Vendor Management: Coordinate with external service providers (e.g., facility maintenance, environmental sanitation/pest control) and oversee inventory and medical procurements.
- Reporting: Collaborate closely with executive management and the medical director to provide regular operational updates and data-driven solutions for facility growth.
