Location: Boksburg, East Rand Position Type: Full-Time (Shift Based) Salary: Market-Related (Based on Experience)
Medical Resources Group is recruiting on behalf of our client, a well-established Medical Centre based in Boksburg, is seeking a professional, organised, and detail-oriented Medical Receptionist to join their team on a permanent basis.
This role is ideal for a candidate with strong experience in a medical practice environment who is confident managing front-desk operations, medical administration, and patient interactions in a busy, shift-based environment.
Key Responsibilities
Front Desk & Patient Service
Answer and manage incoming calls via the practice switchboard professionally
Greet patients warmly and assist with registrations and updates of personal and medical information
Schedule and manage patient appointments
Coordinate referrals to external healthcare providers
Billing & Medical Aid Administration
Capture consultations and procedures accurately
Apply correct ICD-10 diagnostic codes
Coordinate and manage medical aid authorisations
Complete and submit PMB (Prescribed Minimum Benefit) application forms
Handle medical aid queries, rejections, and follow-ups
Process patient payments and issue electronic receipts
Administrative Duties
Monitor and respond to administrative emails
Maintain both electronic and physical filing systems
Perform general administrative and reception duties as required
Ensure confidentiality and compliance with patient information regulations
Minimum Requirements
Matric Certificate (Grade 12) – Essential
Previous experience working in a medical practice – Essential
Knowledge of ICD-10 coding and Billing
Experience with medical aid claims and authorisations
Fluent in at least two languages (bilingual)
Strong administrative and organisational skills
Excellent attention to detail and high level of accuracy
Professional, courteous, and able to work well under pressure
Positive attitude and team-oriented mindset
Advantageous
Tertiary qualification in Medical Administration or related field
Experience with PMB applications and advanced medical aid processes
