New Business Development Manager

Minimum Requirements

• Degree or Diploma in Business Management, Marketing, Logistics, Supply Chain, Operations Management, or a related field.
• 5–10 years' experience in business development, sales, logistics, warehousing, commodities, chemicals, or related industries.
• Proven track record of developing new business and managing key customer accounts.
• Experience negotiating commercial contracts and service agreements.
• Strong understanding of warehousing, distribution, and supply chain operations.
• Experience managing teams and operational performance.
• Knowledge of SHEQ and regulatory compliance requirements.
• Strong commercial, analytical, and negotiation skills.

• Business development and solution selling
• Customer relationship management
• Contract negotiation
• Financial and commercial acumen
• Strategic planning and forecasting
• Supply chain and logistics management
• Stakeholder engagement
• Leadership and people management
• Problem-solving and decision-making
• Communication and presentation skills

• Achievement of sales and revenue targets
• Growth of customer base and market share
• Customer retention and satisfaction
• Operational efficiency and service delivery
• Compliance with safety and quality standards
• Team performance and development
• Profitability and margin improvement

• Develop and grow new business opportunities within the chemicals, commodities, logistics, and warehousing sectors.
• Build and maintain strong relationships with customers, suppliers, and industry stakeholders.
• Identify new markets, customers, and product opportunities.
• Prepare quotations, proposals, tenders, and commercial agreements.
• Negotiate pricing, contracts, and service agreements.
• Drive sales growth, profitability, and customer retention.
• Monitor market trends, competitor activity, and industry developments.
• Develop and manage a healthy sales pipeline through proactive business development activities.

• Oversee warehousing, inventory management, logistics, and distribution activities.
• Ensure stock accuracy and effective warehouse utilization.
• Manage service providers, transport contractors, and suppliers.
• Support continuous improvement initiatives across operational processes.
• Ensure efficient and cost-effective service delivery to customers.

• Ensure compliance with all relevant health, safety, environmental, and quality standards.
• Promote a strong safety culture throughout the business.
• Maintain compliance records and support audit requirements.
• Ensure adherence to chemical handling and storage regulations where applicable.

• Lead and support sales, customer service, and operational teams.
• Set performance targets and monitor key performance indicators.
• Coach, mentor, and develop employees.
• Manage performance, attendance, and employee relations in accordance with company policies.
• Foster a high-performance and customer-focused culture