Operations Manager

About the Role

• We are recruiting on behalf of a growing fashion brand seeking a highly organized and proactive Operations Manager to oversee and optimize daily business operations.
• The ideal candidate will have hands-on experience within the fashion industry and possess a strong understanding of fashion production, inventory management, vendor coordination, customer experience, and team supervision.
• This role requires an individual who can ensure operational efficiency while supporting business growth and maintaining high service standards.

Key Responsibilities

• Oversee day-to-day business operations across production, sales, customer service, and administration.
• Coordinate production schedules to ensure timely delivery of client orders and collections.
• Monitor workflow from order placement to final delivery, ensuring quality standards are maintained.
• Manage inventory, stock levels, and procurement processes.
• Liaise with suppliers, vendors, and external service providers.
• Develop and implement operational policies and procedures to improve efficiency.
• Track operational performance and prepare regular reports for management.
• Supervise and support operational staff, ensuring accountability and productivity.
• Resolve operational challenges and implement effective solutions.
• Ensure excellent customer experience through efficient order fulfillment and communication.
• Manage budgets, operational costs, and resource allocation.
• Support business growth initiatives and process improvement projects.

Requirements

• Bachelor's Degree in Business Administration, Operations Management, Fashion Management, or a related field.
• Minimum of 3–4 years' experience in an Operations Management role, preferably within the fashion, apparel, or retail industry.
• Strong understanding of fashion production processes and inventory management.
• Excellent organizational and project management skills.
• Strong leadership and team management capabilities.
• Proficiency in Microsoft Office Suite and business management tools.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Candidates residing in Ajah or its environs will have a significant advantage.