Our client, a bespoke catering brand, is looking to hire an Operations Manager who will oversee the organisation’s day-to-day operations, ensuring efficiency, consistency, and seamless execution across all activities. This role bridges strategy and execution by managing systems, staff, inventory, and operational processes to maintain high-quality production while maximising productivity and profitability.
The ideal candidate is highly organised, proactive, solution-oriented, and thrives in fast-paced environments with at least 5 years of professional experience.
Responsibilities
- Develop and implement systems to monitor inventory, minimise waste, and ensure operational demands are consistently met
- Oversee and coordinate daily operations to ensure seamless workflow and timely execution of tasks.
- Plan projects, events, prep schedules, and operational timelines well in advance to avoid bottlenecks or last-minute disruptions.
- Manage staff, including scheduling, delegation, performance monitoring, and team coordination
- Provide real-time operational updates and prepare detailed weekly reports on performance and efficiency.
- Identify operational challenges quickly and implement effective solutions without unnecessary escalation.
- Ensure all operations maintain high standards of cleanliness, organisation, safety, and compliance.
- Monitor supply levels and coordinate with vendors/suppliers to maintain adequate stock availability.
- Continuously improve operational processes to increase productivity and enhance customer satisfaction.
- Support the execution of special projects and large-scale operations as required.
Must have skills
- Attention to detail and operational efficiency
- Strong communication and interpersonal skills
- Ability to work efficiently under pressure in fast-paced environments
- Excellent problem-solving and decision-making skills
- Exceptional time management and organisational skills
- Strong leadership and team management abilities
- Adaptability and crisis management skills
- Inventory management and stock control knowledge
Qualifications
- B.Sc./M.Sc. in a business-related field or Master’s degree MBA.
- Minimum of 4-5 years of relevant experience in operations management, preferably in retail or food manufacturing.
- Ability to create and improve operational systems and workflows
- Strong understanding of workplace hygiene, safety, and compliance standards
- Budget awareness and cost management skills
- Proficiency in reporting, scheduling, and operational planning
- Ability to anticipate challenges and proactively prevent disruptions.
