Parts Advisor (Axess Limited)

• The Parts Advisor is responsible to attend parts request and to ensure that the correct part is obtained the first time. This includes identifying correct parts and locating them in inventory or ordering the requested part. 

RESPONSIBILITIES AND DUTIES 

• Look up and prepare parts quotation by utilizing several parts catalogs to find details, price & availability of parts.
• Process quotations and assist service advisors with estimates for unavailable parts and ordering non-available parts as needed.
• Provide Technicians with necessary parts with minimal wait time; send parts pre-picking list (e.g., when customer is coming in for recall part or scheduled service interval).
•  Calculate pricing/ estimations for parts.
• Once quotations have been approved ensure parts have been reserved accordingly.
• Note which stock is running low and order replacement stock in good time.
• Follow up on special parts of grounded vehicles and notify technicians when received.
• Review orders for reserved parts on a weekly basis.
• Prepare pre-picking list and perform picking of required parts.

• Help in the identification of parts.

• Supervise delivery and order oil/grease.

• Provide operatives with necessary tools.

• Perform return of unused parts to the warehouse.

• In case of urgency liaise with the Procurement to look up for parts locally.

• Liaise with the Procurement for ETA and notify service advisors accordingly.

• Study knowledge of all parts products and services.