Job Summary
- The Relationship Manager Technical Sales will be responsible for building and managing strong client relationships while driving revenue through consultative, solution-based selling. This role bridges business development and technology by translating client needs into technical solutions, supporting product adoption, and ensuring long-term customer success.
- The ideal candidate understands both client-facing relationship management and technical products such as APIs, platforms, SaaS solutions, or digital services.
Key Responsibilities
Client Relationship Management
- Build, manage, and grow long-term relationships with existing and prospective clients.
- Serve as the primary point of contact for assigned accounts.
- Understand client business goals and align company solutions to meet those needs.
- Ensure high client satisfaction, retention, and account growth.
Technical Sales & Solution Consulting
- Identify customer requirements and propose appropriate technical solutions.
- Present and explain products, platforms, APIs, or systems in a clear, business-friendly way.
- Support product demos, proof of concepts POCs, and onboarding sessions.
- Work closely with technical teams to translate client needs into functional requirements.
Revenue & Business Growth
- Drive sales pipeline development from lead generation to deal closure.
- Upsell and cross-sell relevant products and services to existing clients.
- Prepare proposals, pricing discussions, and commercial negotiations.
- Track sales performance and meet agreed revenue targets.
- Collaboration & Internal Coordination
- Collaborate with engineering, product, and support teams to ensure smooth delivery.
- Provide client feedback to product a
- Required Skills & Competencies
Relationship & Sales Skills
- Strong relationship-building and communication skills
- Consultative and solution-oriented sales mindset
- Ability to manage multiple client accounts effectively
- Negotiation and stakeholder management skills
Technical Skills
- Understanding of technical products APIs, SaaS platforms, digital systems, or data-driven solutions
- Ability to explain technical concepts to non-technical stakeholders
- Comfortable working with engineers, product managers, and technical documentation
Soft Skills
- Strong problem-solving and analytical skills
- Excellent presentation and storytelling ability
- Proactive, self-driven, and results-oriented
- Ability to work across business and technical team
