Duties & Responsibilities:
Client Acquisition & Business Development:
- Identify and target new customers
- Generate leads through networking, cold calling, site visits and referrals
- Build and maintain a strong sales pipeline
- Conduct market research to identify new opportunities and emerging client needs
Customer Relationship Management: - Develop and maintain long-term client relationships
- Act as the main point of contact for customer queries and support
- Ensure high levels of customer satisfaction and retention
- Regularly visit client sites to understand operational requirements
Product & Solution Selling: - Promote products and services to existing and potential clients
- Understand customer requirements and recommend suitable solutions
- Deliver presentations and demonstrations as required
- Customize proposals based on client-specific requirements
Sales Process Management: - Assist Sales Administration in preparing quotations and proposals
- Negotiate pricing, contracts and terms with clients
- Close deals and ensure all documentation is completed accurately
- Meet or exceed monthly and annual sales targets
Market & Competitor Analysis: - Monitor competitor and industry trends
- Provide feedback to regarding market demands and pricing
- Identify gaps in the market
After-Sales Support: - Ensure successful sales records and CRM updates
- Follow up with customers post-sale to ensure satisfaction
- Address any issues, complaints, or service requests promptly
- Help coordinate maintenance or support services
Reporting & Administration: - Maintain accurate sales records and CRM updates
- Prepare weekly/ monthly sales reports
- Track sales performance against targets
- Ensure compliance with company policy and procedures
Collaboration & Internal Coordination: - Work with internal departments to fulfill orders
- Coordinate project timelines and delivery schedules
- Support team effort in achieving overall company sales goals
Compensation & Benefits: - Basic Salary + Commission from R0 based on GP %
- Fuel Card
- Cellphone Allowance
