Work Schedule: Monday - Saturday
Job Overview
- The Sales and E-commerce Officer will be responsible for managing overall business operations, ensuring efficient and streamlined processes across all activities.
- The role involves actively engaging potential customers, nurturing leads, and converting them into successful sales.
- They are currently seeking a dynamic and results-driven Sales and E-commerce Officer to join their team.
- The ideal candidate will become a key member of a committed team, playing an active role in driving sales performance, supporting e-commerce operations, and contributing to the overall growth and success of the business.
Job Responsibilities
- Create and implement the strategy for sales, including cross-sell and Up-sell of all products and services, in house and online to current and potential customers
- Manage customers satisfaction, through right product delivery, on-time delivery, in right quantity, to right location, with competitive and cost saving delivery through 3PL to customers
- Create initiatives and new business ideas and initiatives that would boost sales
- Responsible for the business inventory & replenishment management online & offline
- Maintains online presence with high points on digital marketing
- Follow up on outstanding payments & negotiated transactions
- Liaise with other sales team member on customer orders interfacing between client & company
- Have product knowledge to effectively provide advice to customers on what brand will suit their needs
- Maintain an excellent customer service and professional relationship between the organization, existing and potential customers
- Overseas the entire business Operations, ensuring a lean operation is maintained
- Products research and development
- Communicating new product developments to prospective & existing customers.
- Develop and manage budgets, control costs, and expenses
- Prepare and communicate to management, daily, weekly and monthly sales, and activities report in line with the company sales target.
- And other tasks as assigned by the management
Qualifications
- B.Sc Preferably in Business Administration, Marketing, or a related field.
- At least 1 year of experience in e-commerce, sales, store/warehouse operations, or a related field.
- Proficiency in using e-commerce platforms, inventory management systems, and digital marketing tools.
- Experience in creating and implementing sales strategies, A strong drive to achieve sales targets and business goals.
- Understanding of order fulfillment processes, customer service and problem-solving
- Experience working with third-party logistics 3PL providers to ensure cost-effective and efficient delivery.
- Innovative mindset to generate new business ideas and strategies
- Ability to follow up on outstanding payments and negotiate transactions effectively.
- Proficiency in preparing and communicating sales reports daily, weekly, monthly to management.
- Ability to deliver tasks with minimal supervision, openness to learning and ability to lead by example.
- Attention to detail to ensure accuracy and quality in all aspects of the business.
