Sales Manager
Why this role matters
This is more than a sales role it’s an opportunity to shape how communities connect through financial services. As Sales Manager, you will lead the growth of Mukuru’s footprint in Zimbabwe, building strong partnerships, driving sustainable revenue, and ensuring that our solutions continue to make a meaningful impact in people’s lives.
You will play a critical role in translating strategy into action leading teams, unlocking opportunities, and ensuring that everything we deliver reflects our commitment to reliability, accessibility, and trust.
What you will do
Drive growth and strategy
Lead the development and execution of a clear, forward-thinking sales roadmap aligned to business goals
Unlock new revenue streams by identifying opportunities across B2B and B2P channels
Monitor performance, track targets, and implement agile interventions to drive results
Analyse market trends and competitor activity to keep Mukuru competitive and relevant
Build and strengthen partnerships
Identify and secure new strategic partnerships that expand reach and impact
Lead engagements, negotiations, and contracting in collaboration with internal stakeholders
Ensure seamless onboarding of partners and maintain strong, long-term relationships
Act as the key in-country representative for partnerships and collaboration
Lead and inspire teams
Manage and develop high-performing teams across Sales, Partner Management, and Verifications
Create a culture of accountability, growth, and continuous improvement
Provide coaching and mentorship to build capability and future leaders
Ensure teams are aligned, well-supported, and set up for success
Ensure operational excellence
Oversee verification processes to ensure accuracy, compliance, and efficiency
Maintain an effective organisational structure that supports growth
Ensure adherence to regulatory, compliance, and internal policies
Champion the brand
Act as a custodian of Mukuru’s brand in Zimbabwe
Collaborate with marketing teams to ensure strong, consistent market presence
Stay close to the market through regular engagement and on-the-ground insights
Deliver insights and governance
Provide meaningful reporting on performance, risks, and opportunities
Contribute to leadership discussions with insights on the competitive landscape
Represent the business with confidence, integrity, and professionalism
What you bring
A relevant qualification in Business or a related field
Extensive experience in sales, with a strong track record of driving results
Proven leadership experience managing and developing teams
A solid understanding of the financial services, payments, or remittance environment
Strong commercial thinking and the ability to turn strategy into execution
Confidence in stakeholder engagement, negotiation, and relationship building
Knowledge of compliance and regulatory requirements within the market
What sets you apart
You think strategically but act with urgency
You are comfortable navigating complexity and change
You lead with purpose and bring out the best in others
You build relationships that last—with teams, partners, and customers
You are driven by impact, not just numbers
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
TO APPLY
Click here to apply
