Senior Account Manager (Fintech / Payments Experience )

Full Time 1 week ago Johannesburg, South Africa

Employment Information

In order to be considered the following is required:

  • Diploma or Degree in Business, Marketing, Sales, Finance, Public Administration, or related field
  • Minimum 3 – 5 years' experience in sales, business development, or account management
  • Experience selling services or technology solutions to municipalities, government, or enterprise clients
  • Experience within payment processing, collections, fintech, banking, or transaction services environments (Ideal Candidate)
  • Existing municipal and public sector network
  • Understanding of municipal billing, collections, and revenue management processes
  • Experience responding to public sector tenders and procurement opportunities

Skills and Competencies:

  • Strong sales and negotiation skills
  • Excellent presentation and communication abilities
  • Relationship-building and stakeholder management
  • Knowledge of payment processing and digital transaction systems
  • Strategic thinking and business development capability
  • Proposal and tender writing skills
  • Self-motivated and target-driven
  • Strong problem-solving and analytical skills

Key Performance Indicators (KPIs):

  • New business revenue generated
  • Number of new municipal and government clients acquired
  • Sales pipeline growth
  • Client retention and account growth
  • Customer satisfaction levels
  • Achievement of monthly and annual sales targets

Duties & Responsibilities:

Business Development:

  • Identify and pursue new sales opportunities within municipalities, government entities, and related sectors. (Existing customers)
  • Build and maintain relationships with municipal decision-makers and stakeholders
  • Develop and execute sales strategies to achieve revenue and growth targets
  • Conduct client presentations, demonstrations and solution workshops
  • Attend industry events, conferences, and networking opportunities

Payments and Revenue Solutions:

  • Promote payment processing and transaction management solutions
  • Identify opportunities to improve municipal revenue collection processes
  • Assist clients in implementing digital payment channels and customer payment solutions
  • Work with operational teams to ensure successful deployment of payment-related services
  • Provide guidance on payment processing and customer adoption strategies to increase transaction volumes with their customers

Account Management:

  • Manage and grow existing client accounts
  • Conduct regular client reviews and identify upselling opportunities
  • Ensure high levels of customer satisfaction and retention
  • Coordinate with internal teams to address client requirements and service issues
  • Target Achievement

Tender and Proposal Development:

  • Assist with the preparation of tenders, proposals, quotations and presentations
  • Contribute to solution design and pricing strategies
  • Support contract negotiations and procurement processes

Sales Administration and Reporting:

  • Maintain accurate records within CRM systems
  • Prepare sales forecasts, pipeline reports and activity reports
  • Monitor sales performance against targets
  • Track market trends and competitor activity

Information displayed above not limited to advertisement

Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.

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