Well known gentleman’s lounge in Cape Town looking for a Senior Operations Manager. Requirements: · Previous experience in a senior front-of-house or operations role within upmarket establishments · Strong leadership and team mentoring skills · Exceptional guest relations and communication abilities · Proven track record in delivering service in high-end hospitality settings · Flexible, hands-on approach Key Responsibilities: · Oversee and manage all front-of-house operations, ensuring smooth daily functioning and guest satisfaction Attention to detail · Mentor and provide guidance to teams, fostering a culture of service excellence · Support the General Manager · Monitor and improve guest feedback to maintain consistent quality delivery · Oversee stock control, logistics, and cost management to maintain operational efficiency Note that this is night shifts only Package: · Salary: Negotiable, dependent on experience
