SERVICE ASSURANCE ANALYST – Mascom

Mascom is looking for a Service Assurance Analyst to provide support for the Billing System through the testing and validation of services, ensuring billing accuracy, service quality and compliance with operational requirements, while assisting in the identification, investigation and resolution of service-related issues to support a seamless customer experience.

• Type: full-time
• Location: Gaborone
• Category: Information Technology
• Closing Date: 2028-06-30

Key Responsibilities

• provide support for the Billing System through the testing and validation of servicesensuring billing accuracy, service quality and compliance with operational requirementsassisting in the identification, investigation and resolution of service-related issues to support a seamless customer experience.

How to Apply

If this sounds like you, please scan the QR code to learn more and submit your CV and certified copies of academic qualifications to Apply Now Data Protection Clause: By submitting this application, you consent to Mascom processing any information in a lawful manner they deem fit, in line with our recruitment processes, and to retaining it in our Talent Pool for future opportunities.

Please note: Only shortlisted candidates will be contacted.