Student Counsellor (Team Lead)

Role Summary

• We are seeking experienced and student-focused Student Counsellors to join us.
• The successful candidates will provide professional guidance to prospective students, manage applications, and contribute to enrolment targets while maintaining high counselling and ethical standards.

Key Responsibilities

• Counsel prospective students on study-abroad options, including course selection, institutions, and destinations.
• Manage the end-to-end admissions process: applications, documentation, offer follow-up, and visa support.
• Convert leads into successful enrolments in line with assigned targets.
• Maintain accurate student records and reports using CRM and internal systems.
• Build and maintain strong relationships with students, parents, and partner institutions.
• Participate in outreach activities, events, and marketing initiatives as required.
• Ensure compliance with institutional, visa, and company policies.
• Provide timely updates and feedback to students throughout the application journey.

Requirements

• Bachelor’s Degree in Education, Social Sciences, Business, or a related field from reputable univeristies.
• 1-2 years of experience as a Student Counsellor or Admissions Officer preferably within an international education or study-abroad industry, or experience in customer service and sales-driven environment.
• Strong knowledge of international admissions processes and visa requirements.
• Excellent communication, interpersonal, and customer service skills.
• Target-driven mindset with proven ability to meet enrolment goals.
• Strong attention to detail and documentation accuracy.
• Proficiency in CRM systems and Microsoft/Google productivity tools.
• Experience working with UK, Canada, Europe, or other major study destinations is an advantage.