Our client is seeking a high caliber, technically-minded Operations Manager to oversee office and operational functions in an industrial company. This is a pivotal leadership role designed for a decisive professional capable of managing diverse teams, supporting technical workflows, and exercising executive authority in the Director’s absence.
This is a proactive, hands-on position. The successful candidate will lead from the front, ensuring seamless integration between technical site services, sales support, and day-to-day business operations.
Key Requirements
- Sector Expertise: A proven background in Engineering, Mining, or a heavy technical industry is essential.
- Leadership Experience: Demonstrated success (5+ years) managing teams of 10+ personnel with a firm, solutions-driven approach.
- Technical Literacy: Ability to confidently guide technicians and understand the nuances of site-based engineering operations.
- Sales Competence: Previous exposure to technical sales or sales management.
- Operational Strength: Highly organised with the ability to maintain structure in a fast-paced, demanding environment.
- Executive Presence: An assertive leader comfortable making autonomous decisions and upholding company standards.
The Ideal Candidate
You are a resilient leader who thrives in engineering-driven environments. You possess the "technical shorthand" needed to earn the respect of field technicians and the commercial acumen to support a sales desk. You are looking for a role where your ability to maintain order and drive operational excellence will be directly felt. Living in the south of Jhb will be an advantage.
Key Responsibilities
- Team Leadership: Direct and manage a multidisciplinary team of approximately 12 staff members, fostering accountability and professional discipline.
- Operational Oversight: Coordinate daily office functions and technical deployments, ensuring maximum efficiency and productivity.
- Technical Supervision: Oversee technician performance, monitor site attendance, and provide high-level support for complex technical challenges.
- Sales Integration: Support the technical sales team and manage overflow sales enquiries to maintain consistent revenue growth.
- Strategic Decision-Making: Act as the primary point of contact and second-in-command, stepping into the Director’s role as required.
- Performance Management: Monitor workflows, manage escalations, and ensure all project deadlines are met within a structured environment.
Remuneration & Benefits
- Competitive base salary, based on experience and technical proficiency.
- Tools of Trade: Company cell phone and laptop provided.
- Travel: Access to a company vehicle for all customer site visits.
