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Telesales / Digital Marketing Officer

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Job Details

Job Responsibilities

  • Contact prospective and existing customers via phone calls, WhatsApp, email, and other communication channels.
  • Promote company services to potential clients.
  • Generate qualified leads and convert prospects into customers.
  • Build and maintain strong customer relationships.
  • Follow up on enquiries and sales opportunities to maximize conversions.
  • Meet and exceed monthly sales and revenue targets.
  • Maintain accurate records of customer interactions and sales activities.
  • Handle customer questions, objections, and complaints professionally.
  • Develop and execute digital marketing campaigns across social media platforms including Facebook, Instagram, LinkedIn, TikTok, and other relevant channels.
  • Create engaging content, including graphics and marketing copy.
  • Generate leads through social media marketing and online advertising.
  • Manage and grow the company's social media presence.
  • Monitor and respond to online enquiries and messages promptly.
  • Track and analyze campaign performance using digital marketing analytics tools.
  • Identify new opportunities for online customer acquisition and engagement.
  • Stay updated on industry trends, digital marketing strategies, and best practices.

Requirements

Qualifications

  • HND or B.Sc. in Marketing, Business Administration, Mass Communication, or a related field.

Skills & Experience

  • Excellent verbal and written communication skills.
  • Strong persuasion, negotiation, and customer relationship management skills.
  • Previous experience in telesales, sales, digital marketing, or a related role.
  • Proven ability to meet and exceed sales targets.
  • Strong understanding of social media platforms and digital marketing techniques.
  • Proficiency in Canva, CapCut, and other content creation/editing tool.
  • Ability to generate leads through online and offline marketing activities.
  • Good organizational, time management, and multitasking skills.
  • Basic knowledge of CRM systems and sales tracking tools is an advantage.
About the Company
GN128 Solutions

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