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United Bank for Africa
JOB OPPORTUNITY
Teller
Department/Unit: Operations
Location: Lusaka, Solwezi, and Ndola
Reporting Relationships
- Functionally reports into: Cash Officer
- Administratively reports to: Same as above
- Supervises: Nil
Job objective(s)
- Ensure prompt and efficient payment and posting of all cash and cheque transactions.
- Ensure proper balancing on a daily basis.
- Oversees responsibility for service delivery at teller points.
- Cross selling of Bank products
- Any other duties as assigned by the Cash Officer/BOM
Key Performance Indicators
- Turn around time
- Customer delivery service index.
- Amount of revenue accrued through processing of customer transactions.
- Number of error transactions
- Number of shortages and overages
Core Skills
- Functionally reports into: Cash Officer
- Administratively reports to: Same as above
- Supervises: Nil
Required Education Qualifications
- Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
- Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.
- ZAQA verified certificates
Key Competency List
- Office Type: Office based environment
- Work Tools: Computer
To Apply
United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, Grade Twele (G12) Certificate and Degree and other copies of professional qualifications qualifications (ZAQA verified) to: careers.zambia@ubagroup.com by 3rd May, 2026
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