- Take part in training and implement accordingly
- Assist in training and motivating subordinates for which he/she is responsible
- Be aware about the weekly/ monthly roster and abide to it
- Ensure an efficient and high quality service to guests
- Report customer complaints efficiently to his/her superior
- Participate in Eco standard/sustainable responsibility set by the hotel
- Present bill to guests and ensure that they are signed or paid and post same in WINhms
- Ensure that all items ordered from the store are collected on a daily basis
- Minimize wastage
- Ensure energy saving (electricity, gas, water)
- Attend daily briefings in his/her department and follow instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for.
- Follow-up of all procedures
- Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation
- Perform “mise en place” of tables, service stations, as instructed by immediate superiors
- Abide to specific service sequences as per standards when serving guests
For more info, please get in touch with the HR Department:
- Email: vashishthi.augunthooa@veranda-resorts.com
- Tel : 209 8000
