WAITER

Full Time 2 days ago Pamplemousses

Employment Information

    • To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
    • To engage in food and beverage service delivery as per the predetermined standards and sequence.
    • To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
    • To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
    • Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
    • Collects and delivers laundry according to hotel procedure.
    • Checks and collects supplies from the stores according to hotel procedure.
    • Maximizes revenue in the outlet by implementing up-selling procedures.
    • Helps maintain the outlet in top physical condition by reporting any engineering or housekeeping defects to the outlet supervisor.
    • Helps maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed. 
    • Handles customer complaints if possible, or reports them to supervisors.      
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