MINIMUM REQUIREMENTS:
- Grade 12
- Good attendance record and reliability
BASIC WORK EXPERIENCE REQUIRED:
- Minimum of 2 years related experience in an admin environment.
- Contributions experience would be an advantage.
KNOWLEDGE AND SKILLS:
- Communication (Business written & verbal)
- Good interpersonal skills and able to work in a team.
- Organisational and administrative skills.
- Intermediate MS Office/PC skills
- Customer service with attention to detail
- Problem Solving and able to work under pressure
- Able to adapt to change
CONDENSED LIST OF DUTIES:
- Administration of withdrawal/retrenchment claims.
- Assessment of documents in line with company standards and procedures
- Corresponding with members or employers via mail, e-mail or telephonically
- Calculating benefits payable
- Completing and submitting necessary statistical reports
- Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act
- Preparing claims for payment of benefits on the Workflow and mainframe systems.
- Ability to prioritise and draw conclusions from data.
- Work well under pressure and towards set deadlines.
