Business Operations Manager: Office of GE:VE

CLOSING DATE: 16 JUNE 2026 POSITION:             Business Operations Manager – Office of GE:VE DIVISION:               Video Entertainment REPORT LINE:       Group Executive – Video Entertainment SCALE CODE:       300 ( Peromnes 7, Paterson D1) POSITION ID:         60024350 MAIN PURPOSE OF POSITION The Business Operations Manager – Video Entertainment provides  strategic and operational support to the Group Executive Video Entertainment, with a specific focus on television production operations, commissioning support , content delivery and broadcast readiness. This role serves as a central strategic and performance management function, ensuring that commissioned productions, in-house productions and acquired content are delivered on time, within budget and in line with audience, editorial and public broadcasting mandates. The incumbent supports executive decision-making through data driven analysis, governance coordination and integrated reporting across production , scheduling, finance and operational functions KEY ACCOUNTABILITIES: STRATEGIC PLANNING AND COMMISSIONING SUPPORT 
* Support the Group Executive in executing strategic priorities and operational plans.
* Coordinate and track divisional projects, business reviews, and transformation initiatives.
* Prepare executive-level reports, dashboards, presentations, and briefing documents.
* Monitor operational performance and identify improvement opportunities.
* Participate in the development of business cases for new productions, seasons, renewals, and co-productions.
* Support genre planning and production pipeline tracking across drama, factual, entertainment, and children’s programming. Conduct industry, audience, and competitive analysis relevant to public broadcasting and local content mandates.
* Translate strategic objectives into measurable divisional targets and track progress using dashboards and scorecards. EXECUTIVE, PRODUCTION AND GOVERNANCE SUPPORT
* Provide operational and analytical support to the Group Executive on production performance, commissioning status, and content delivery risks.
* Prepare executive briefings, presentations, and reports for EXCO, Board Sub-Committee, and internal governance structures.
* Coordinate and track governance submissions related to production approvals, budget variances, and contractual escalations.
* Ensure accurate tracking of executive decisions and follow through on action items. BUSINESS PERFORMANCE MANAGEMENT
* Leverage advanced Excel and data visualization tools (e.g., Power BI, Tableau) to develop dashboards and analytical reports covering: Production delivery milestones
* Budget vs actual spend per production
* Content output and scheduling readiness
* Audience performance indicators
* Provide analytical insights to support commissioning, renewal, and scheduling decisions. 
* Track KPIs, operational metrics, and business performance across video entertainment functions.
* Analyse operational and financial data to support executive decision-making.
* Coordinate monthly, quarterly, and annual business review processes.
* Ensure alignment between departmental objectives and broader organizational strategy.
* Ensure reporting alignment with PFMA, Treasury, and internal SABC governance requirements, where applicable. PROJECT & PRODUCTION COORDINATION 
* Lead and coordinate cross-functional strategic and operational projects related to:
* TV production cycles
* New content launches and seasons
* Special broadcasts and flagship programmes
*  Track production schedules, dependencies, and delivery risks in collaboration with production and technical teams.
* Escalate risks impacting on-air readiness and transmission timelines.
* Support post-production coordination and content delivery handovers where required STAKEHOLDER & INDUSTRY LIAISON 
* Act as a coordination point between: Various units with Video Entertainment
* VE and independent producers
* Finance, Legal, HR, and Technical Operations
* Prepare documentation for board and board sub-committee meetings relating to Video Entertainment.
* Facilitate collaboration to ensure seamless execution of production and commissioning processes.
* Liaise with internal teams and external stakeholders to gather information and foster collaboration on strategic initiatives.
* Represent the Group Executive’s office in production planning and operational forums as delegated. OPERATIONAL EFFICIENCY, COST CONTROL AND COMPLIANCE
* Identify and implement improvements in production administration, reporting, and workflow efficiency.
* Support the Group Executive with budget monitoring, and financial oversight across all Video Entertainment productions.
* Ensure compliance with editorial policies, commissioning frameworks, and corporate governance requirements.
* Track and report on key divisional KPIs related to production output and efficiency.
* Track and report on key divisional KPIs related to production output and efficiency REQUIREMENTS:
* Bachelor’s degree in film and television production / Broadcast Management/ Business Management
* A Postgraduate qualification will be an added advantage
* Minimum of 5 years of experience in a business management, strategy, or operational role, preferably within a broadcast, media or content environment.
* Proven experience supporting senior executives. SKILLS AND COMPETENCIES:
* Media & Production Acumen: Understanding of TV production workflows and commissioning cycles.
* Strategic Thinking: Ability to interpret production and audience data to inform decisions.
* Data & Reporting Capability: Advanced Excel, experience with Power BI or similar tools
* advantageous.
* Analytical Skills: Strong analytical and quantitative skills with a focus on data-driven decision-making
* Project Coordination and Management: Experience with project management methodologies and tools. Ability to manage multiple production-related deliverables concurrently. PMP certification is a plus.