VACANCY ANNOUNCEMENT – Call Operator
Location: bisrate gebrail Adot building 2nd floor
Employment Type: 24/7(Full-Time)
Job Summary:
We are seeking a professional and customer-focused Call Operator to join our team. The successful candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, recording information accurately, and providing excellent customer service.
Key Responsibilities:
- Answer and manage incoming calls professionally.
- Provide accurate information and respond to customer inquiries.
- Record and update customer information in the system.
- Escalate complex issues to the appropriate department
- Maintain high standards of customer service and communication.
