What you’ll be doing
- Coordinate, communicate, and service Customers, Sales, Logistics, Purchasing and Production departments, Vendors and distributors
- Manage customer orders (product availability, payment price, requirements etc.)
- Ensure customer satisfaction by managing KPI's, current and lost orders
- Ensure fulfilment of ERP system processes
What you’ll need- Commercial education/related tertiary qualification
- Minimum 5 years in customer service desk/sales/supply chain in preferable chemical industry
- ERP knowledge
- Office Tools
- S&OP
- Fluent English language skills
What is in it for you?- Temporary position for duration of maternity leave to be filled
- R20 000 - R24 000 p.m. depending on experience
A Few Things to Know- Temp contract, full time work
Ready to Apply?
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Apply and please complete your application in full.
If you don’t hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).
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- Is knowledgeable about customer requirements and a reliable partner to the customer.
- Co-ordinates with production-planner to allow for optimizing supply in alignment with open orders/ demand.
- Communicates the operational activities especially changes closely with the Sales department.
- Can be the entry point for customer complaints and feeds them into the complaint process.
