Job Description
Roles and responsibilities
• Work with Payroll Team to identify gaps and automations requirements.
• Gather specifics for Automation Specification for Client expected outcomes.
• Review Requirements Specification from Automation along with project managers.
• Review and submit comment/corrections.
• Initiate Payroll Testing.
• Monitor closely project deliverables daily, ensuring all tasks are completed on time.
• Validate input and output source data.
• Ensure timely, clear communication, escalation to required parties to ensure delivery on time.
• Ensure accuracy of data before output delivery.
• Participate in project calls.
• Maintain and update issue logs.
• Adhere to all Risk & Compliance procedures in line with company and the client's expectations.
• Adhere to GDPR and Data Protection Act.
• Ensure project reports and SLA& KPI reports are updated.
• Escalate issues to reporting line as and when required.
• Deliver ad hoc tasks related to the process.
Job Requirements
Qualification and Experience
• At least Higher School Certificate with Accounting or Mathematics at main level.
• Minimum of 2 years of work experience in global payroll and implementation.
• Experience in working with international customers will be a definite advantage.
Skills
• Good communication skills both verbal and written (English).
• Demonstrate accountability for results.
• Good customer service skills.
• Ability to work and interact within a team and with customers.
• Good knowledge of Excel.
• Good Analytical skills.
• Good Problem-Solving Skills.
• Ensure timeliness and completion of assignments.
• Good interpersonal and organizational skills
Important
• Willingness and ability to cover UK hours (12:00 to 20:30 Summer UK season).
• Ability to work overtime when required
