Debt Recovery and Negotiation
- In-person visits to clients or debtors to
negotiate repayment plans or collect overdue amounts.
Account Monitoring and Reporting
- Monitoring accounts for delinquency, updating
records of payments, and generating reports on collection progress for
management.
Customer Interaction and Relationship Management
- Engaging with debtors face-to-face to build
rapport, resolve issues, and educate them on the importance of repaying
debts.
- Handling customer inquiries and disputes,
ensuring that debtors understand their financial obligations while
maintaining professional communication.
Legal and Compliance Adherence
- Ensuring that all collection activities comply
with legal and regulatory requirements, including respecting debtor
rights during physical visits.
Debt Documentation and Record Keeping
- Collecting and verifying necessary
documentation from debtors, such as payment receipts or personal
identification.
- Maintaining detailed records of
communications, payments and debt statuses, and preparing reports for
upper management regarding recovery efforts.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
