Field Service Manager

Full Time 1 day ago Cape Town, Western Cape

Employment Information

Field Service ManagerSouthern Suburbs; Cape Town About Our ClientOur client is a well-established, family-run engineering business operating in the combustion and industrial heating sector, with decades of experience delivering specialised burner, boiler, and energy solutions across Southern Africa. Role Overview
Manage and lead a team of service technicians, ensuring the successful delivery of installations, commissioning, maintenance, and client support within an engineering environment.

Key Responsibilities
  • Plan and manage service schedules, installations, and maintenance
  • Oversee troubleshooting, diagnostics, and commissioning
  • Maintain strong client relationships and service standards
  • Support service sales and SLA growth
  • Ensure accurate COCs, reporting, and documentation

Qualifications & Experience
  • Engineering qualification (BTech / National Diploma – Mechanical preferred)
  • Gas Practitioner Licence – essential
  • 8–10 years’ experience in an industrial/engineering environment
  • 3–4 years’ experience with boilers and burners (installation & commissioning)
  • Proven team leadership experience

Ideal Candidate
  • Strong technical and leadership ability
  • Hands-on, organised, and results-driven
  • Client-focused with excellent communication skills
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