Key Core Responsibilities
- Financial Management: Direct P&L oversight, budgeting, cost-control, and collaborating on pricing strategies to maximize profitability.
- Guest Experience: Driving service standards and addressing escalated issues to protect the property’s reputation and brand.
- Operational Excellence: Ensuring facility maintenance, compliance with health and safety regulations (like the OHS Act), and inter-departmental efficiency.
- Team Leadership: Mentoring department heads, hiring, training, and building positive employee culture
Requirements:
Matric
Previous experience as a GM or Assistant GM in a Hotel
Relevant hospitality qualification
