About the Opportunity
A leading public-sector arts and entertainment institution is seeking a dynamic and experienced General Manager to provide strategic leadership and operational oversight of a major theatre facility. The successful candidate will be responsible for driving business performance, enhancing customer experiences, managing stakeholder relationships, and ensuring the effective operation of the theatre.
Minimum Requirements
Option 1
- Grade 12 (NQF Level 4)
- Relevant Diploma (NQF Level 6) or equivalent qualification
- 15 years' experience in Operations Management, of which at least 8 years must be at senior management level
OR
Option 2
- Relevant Degree (NQF Level 7) or equivalent qualification
- 10 years' experience in Operations Management, of which at least 5 years must be at senior management level
Essential Competencies
- Experience managing multidisciplinary teams and large operational environments
- Strong financial management and budgeting experience
- Knowledge of governance, compliance, labour relations, disciplinary processes, and performance management
- Demonstrated stakeholder management experience within government, public entities, community structures, or corporate partnerships
- Strategic planning and implementation capability
- Strong leadership, communication, decision-making, and problem-solving skills
- Excellent report-writing skills
- Ability to work under pressure and outside normal working hours when required
Key Responsibilities
- Provide strategic leadership and overall management of theatre operations
- Develop and implement operational strategies that enhance service delivery and customer experience
- Oversee the maintenance and management of theatre facilities, stage machinery, and assets
- Manage performance, productivity, and development of staff
- Develop and implement operational procedures, standards, and performance measures
- Monitor and evaluate operational performance against strategic and business objectives
- Prepare and present management reports and operational recommendations
- Drive revenue generation through effective marketing initiatives and business development strategies
- Expand production capabilities and diversify audience participation
- Develop innovative initiatives to attract new audiences
- Oversee infrastructure upgrades and maintenance to support high-quality productions
- Establish and manage strategic partnerships and collaborative programmes
- Monitor and evaluate partnership outcomes and stakeholder relationsh
Desired Skills:
- Manage Staff
- Labor Relations
- Food & Beverage
- Operational Excellence
About The Employer:
Our client is a leading public arts and entertainment organisation dedicated to promoting cultural development, artistic excellence, and community engagement through world-class performing arts facilities. The organisation manages multiple theatre venues and delivers a diverse programme of live performances, events, and cultural initiatives that enrich communities and contribute to the growth of the creative economy.
The organisation is committed to providing exceptional customer experiences, fostering innovation in the performing arts sector, developing strategic partnerships, and ensuring sustainable business growth. Through its theatres and cultural programmes, it plays a significant role in supporting artists, audiences, and stakeholders while advancing access to arts and culture.
