This couple would work closely alongside experienced colleagues to deliver exceptional guest experiences and seamless operations. The ideal partnership will bring complementary skills with one candidate holding a Trails Guide qualification and ideally some maintenance ability, and the other contributing either culinary expertise or strong front-of-house and administrative experience. Together, they will support the lodge’s guiding, hosting, and operational excellence while fitting naturally into the existing team culture.
Core Criteria:
Role 1:
- Trails Guide qualification (essential)
- Valid driver’s license and PDP
- Strong guiding and hosting skills with guest safety focus
- Practical maintenance ability (advantageous)
- Team-oriented, able to complement existing lodge guides
Role 2:
- Chef qualification (advantageous)
- Experience in front-of-house operations, guest hosting, and lodge administration
- Strong organizational and communication skills
- Ability to support and complement current lodge team responsibilities
- Flexible, collaborative approach to live-in lodge environment
Candidate Responsibilities:
Role 1:
- Conduct guided walks and drives, ensuring guest safety and memorable experiences
- Share expert knowledge of wildlife, ecology, and conservation
- Assist with lodge maintenance and upkeep where required
- Support lodge operations and guest hosting when needed
- Work closely with fellow guides to deliver seamless guest journeys
Role 2:
- Manage front-of-house operations, ensuring smooth guest arrivals and departures
- Oversee lodge administration and assist with daily operational tasks
- Provide warm, professional guest hosting and service
- Support kitchen operations if qualified, or assist with food service coordination
- Collaborate with lodge management and team to maintain high service standards
