To lead, embed and continuously strengthen the Operational Risk Management Framework across Letshego Financial Services Botswana, safeguarding the organisation against operational losses, regulatory breaches and reputational risks.
The role ensures enterprise-wide risk visibility, control effectiveness and proactive risk mitigation, while enabling sustainable growth through informed decision-making, aligned to Group ERM standards and Botswana regulatory requirements.
- Type: full-time
- Location: Gaborone
- Category: Risk Management
- Closing Date: 2026-07-10
Key Responsibilities
- Drive implementation and continuous enhancement of the Operational Risk Management Framework, aligned to Group ERM and regulatory expectations.
- Maintain risk methodologies, standards and tools ensuring consistency and scalability.
- Monitor adherence to approved operational risk appetite, tolerance levels and early warning indicators.
- Provide independent challenge to business risk assessments and control effectiveness.
- Oversee end-to-end operational risk incident management, including root cause analysis and remediation.
- Analyse trends to identify systemic control weaknesses and emerging risks.
- Identify, assess and document operational risks across business and support functions.
- Evaluate the adequacy and effectiveness of key controls and recommend enhancements or additional controls where required.
- Facilitate Risk and Control Self-Assessments (RCSAs) and related workshops with business and support functions.
- Oversee the capture, analysis and reporting of operational risk incidents and losses, including root cause analysis and corrective actions.
- Ensure alignment of country operational risk practices with Group Enterprise Risk Management frameworks and applicable regulatory requirements.
- Provide operational risk advisory support to business units on new products, process changes, digital initiatives, policy review and outsourcing.
- Balance risk discipline with commercial enablement, supporting strategic initiatives.
- Drive risk awareness programmes, embedding accountability across all levels.
- Promote fraud prevention, conduct risk awareness and control ownership.
- Promote a strong risk culture and risk awareness across the organisation, including fraud prevention and conduct risk considerations.
- Prepare and present operational risk reports to Senior Management, Management Risk Committees and Board committees.
- Monitor the implementation and effectiveness of agreed risk mitigation and remediation actions.
- Act as a central point of expertise on operational and enterprise risk matters for management and support functions.
- Strengthen full compliance of all operational risk activities with regulatory requirements (NBFIRA, AML/CTF, Data Protection) and internal governance frameworks, maintaining audit readiness.
- Role-models Letshego values and ethical leadership that is consistent with Group culture
Requirements
- Education
- Bachelor's degree in risk management, Finance, Business Administration, Economics or a related discipline.
- A postgraduate qualification such as an MBA or Master's in Risk Management will be an added advantage.
- Certifications
- Relevant professional risk management certification (e.g.
- CIRM, ICM, ERM, ORM) is strongly preferred.
- Experience
- At least 7 years experience in a risk management, Compliance, Internal Controls or Audit environment within the financial services industry
- At least 3 years' experience in a supervisory or managerial role with demonstrated leadership of operational risk oversight functions
- Demonstrated experience in enterprise-level risk frameworks and governance
- Exposure to regulated financial environments
How to Apply
To apply, please visit: letshego.seamlesshiring.com
