One of our clients, based in Port-Louis, is looking for an Operations Administrative Assistant.
Main purpose of Job:
- Accounting, Administrative, HR Management
- Manage and coordinate the operational system of the location business streams.
- Reply to enquiries.
- Coordinate with operations and liase with service center for AP/AR process.
- Manage administrative tasks.
Key Responsibilities:
- Email Management
- Documentation & compliance - Complete dow jones checks for vessels
- Data Management - Create principal records in the Master Data Management
- Performance Tracking - Update KPI operations once appointments are confirmed
- Financial Coordination - Follow up prefunding requirements to ensure timely processing
- Operational setup - Upon appointment confirmation and Dow Jones clearance
- System Administration - Resolve queries, in optic LPA, mark services as delivered or ordered
- Client Support - Respond to CLS or DA Desk queries promptly and accurately
- Team Assistance - Support the Cruise Excellence Team (COCE) with MPX/IMS uploads or queries
- AD Hoc Duties - Perform additional tasks as assignes by operations manager or finance manager.
Key Deliverables:
- Complete yearly objectives/goals as set in the performance planning review.
- Match all the local quality objectives
- Be in line with the competency requirement matrix as set in the job description
- Effective debt collection an AP process
- Ensure accuracy in accounts for all locations.
Knowledge, Experiences & Skills:
- 1-5 years of experiences
- Fluent in english & french
- Conversant with Microsoft Office
- Computer literate with ability to learn new software applications
- Able to work both independently as well as a member of a team
- Good planning & well organized
- Sharp and consistent
- Having a good sense of responsibility
- Dynamic, hardworking, pro-active and pleasant personality.
