Reception

Key Responsibilities

• Welcome and assist visitors, clients, and suppliers in a professional and courteous manner.
• Manage a busy switchboard, directing calls and taking accurate messages when required.
• Coordinate meeting room bookings and prepare facilities for meetings and appointments.
• Maintain a professional and organised reception area at all times.
• Handle incoming and outgoing correspondence, including emails, courier deliveries, and mail.
• Provide administrative support to management and various departments.
• Manage diaries, schedules, and appointments where required.
• Assist with filing, record-keeping, data capturing, and document management.
• Monitor office supplies and arrange replenishment when necessary.
• Support office operations and ensure efficient front-office procedures are maintained.

Minimum Requirements

• Grade 12 / Matric.
• Previous experience in a Senior Receptionist or Receptionist role.
• Excellent verbal and written communication skills.
• Strong administrative and organisational abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Professional appearance and telephone etiquette.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong attention to detail and accuracy.

Key Competencies

• Professionalism and reliability
• Excellent customer service skills
• Strong communication abilities
• Time management and organisation
• Problem-solving skills
• Ability to work under pressure
• Team player with a positive attitude