Main responsibilities:
· Welcomes
and greets guests promptly and politely;
· Gives
information to guests on all activities and services available and provides the
appropriate assistance to them upon their queries, request and complaints;
· Prepares
and dispatches arrival, departure, in-house guests and daily report lists for
other departments;
· Liaises
with housekeeping for readiness of rooms/ suites/ villas prior to guest’s
arrival;
· Handles
incoming and outgoing mail and deliveries;
· Manages
office supplies and inventory, and places orders when necessary
Qualifications and profile:
· High
School Certificate or equivalent;
· NC
Level 3 in Reception operations from Mauritius Institute of Training and
Development or equivalent;
· Good
communication and organisational skills;
· Should
possess a pleasant and outgoing personality;
· Able
and willing to perform odd hours of work including Sundays, public holidays and
cyclonic days;
· Fluent
in written and spoken English and French
